Updates you need to know: 

1. Twitter tests a new shopping feature
2. The social commerce lowdown from top platforms
3. Facebook rolling out new tools for group admins to manage their communities
4. New shopping and advertising updates from Pinterest

Juicy News:

1. Instagram launches new moderator option for IG live streams
2. Instagram also launches a new creator lab to maximize performance

Knowledge: 

1. Customer experience findings
2. How retailers can build real relationships on social media
3. Why retailers need to supercharge employee experience